11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Job Title: Data Entry Executive

Location : Mumbai - Goregaon

Job Summary:

We're seeking a detail-oriented and organized Data Entry Executive to join our event company. As a Data Entry executive, you will be responsible for accurately and efficiently entering data related to events, clients, and vendors into our database. 

Key Responsibilities:

1. Data Entry: Accurately and efficiently enter data into our database, including event details, client information, vendor contracts, and other relevant information.

2. Data Management: Maintain accurate and up-to-date records, ensuring data integrity and consistency.

3. Event Coordination: Assist event coordinators with data-related tasks, such as tracking RSVPs, managing attendee lists, and coordinating logistics.

4. Vendor Management: Assist with vendor communication, contract management, and data entry related to vendor contracts.

6. Reporting: Generate reports and provide data insights to support event planning and decision-making.

7. Quality Control: Perform quality control checks to ensure accuracy and completeness of data.

Requirements:

1. Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.

2. Experience: 1-2 years of data entry experience, preferably in an event planning or related industry.

3. Skills:

  - Proficient in Microsoft Office, particularly Excel.

  - Experience with database management software (e.g., Eventbrite, Salesforce).

  - Strong attention to detail and organizational skills.

  - Excellent communication and customer service skills.

  - Ability to work in a fast-paced environment and meet deadlines.

4. Physical Demands: Ability to sit for extended periods, typing, and computer work.

5. Exp in SQI / CRM

Key Responsibilities

• Design and develop facade concepts, details, and technical drawings.

• Collaborate with architects, engineers, and contractors to ensure design integration.

• Prepare 2D/3D models, renderings, and specifications for facade systems.

• Research and recommend materials, finishes, and sustainable technologies.

• Review shop drawings, prototypes, and mock-ups for compliance with design intent.

• Provide technical support during tendering, procurement, and construction phases.

 Skills & Competencies

• Proficiency in AutoCAD, Revit.

• Strong knowledge of facade materials (glass, aluminum, stone, composites).

• Understanding of building physics and envelope performance.

BE/Mech

Position – Python Developer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Design and implement efficient, scalable backend services using Python.
• Work closely with healthcare domain experts to create innovative and accurate diagnostics solutions.
• Build APIs, services, and scripts to support data processing pipelines and front-end applications.
• Automate recurring tasks and ensure robust integration with cloud services.
• Maintain high standards of software quality and performance using clean coding principles and testing practices.
• Collaborate within the team to upskill and unblock each other for faster and better outcomes.

Primary Skills – Python Development

• Proficient in Python 3 and its ecosystem
• Frameworks: Flask / Django / FastAPI
• RESTful API development
• Understanding of OOPs and SOLID design principles
• Asynchronous programming (asyncio, aiohttp)
• Experience with task queues (Celery, RQ)

Database & Storage

• Relational Databases: PostgreSQL / MySQL
• NoSQL: MongoDB / Redis / Cassandra
• ORM Tools: SQLAlchemy / Django ORM

Testing & Automation

• Unit Testing: PyTest / unittest
• Automation tools: Ansible / Terraform (good to have)
• CI/CD pipelines

DevOps & Cloud

• Docker, Kubernetes (basic knowledge expected)
• Cloud platforms: AWS / Azure / GCP
• GIT and GitOps workflows
• Familiarity with containerized deployment & serverless architecture

Bonus Skills

• Data handling libraries: Pandas / NumPy
• Experience with scripting: Bash / PowerShell
• Functional programming concepts
• Familiarity with front-end integration (REST API usage, JSON handling)

 Other Skills

• Innovation and thought leadership
• Interest in learning new tools, languages, workflows
• Strong communication and collaboration skills
• Basic understanding of UI/UX principles

To know more about us – https://haystackanalytics.in

Dear candidate,

We are urgently hiring Electrical Engineers at Maharashtra.

Role : Installation Supervisor (ITMS)

Designation: RTMC Supervisor

Department: Traffic

Experience : 3-5 Yrs

Locations: Maharashtra

Educational Qualification: Diploma or Degree with EC or Electricals

Position Summary:

The ITMS (Intelligent Traffic Management System) Installation Supervisor is responsible for overseeing the installation, setup, and commissioning of ITMS components on-site. This includes managing installation teams, ensuring quality standards, troubleshooting issues, and ensuring all systems are installed on time, within budget, and according to project specifications.

1     Key Responsibilities:

• Installation Oversight: Supervise and coordinate the installation of ITMS components including Variable Message Signs (VMS), traffic sensors, cameras, controllers, and other equipment at various locations.
• Team Management: Lead and manage the installation crew, assigning tasks, setting priorities, and ensuring efficient and safe work practices are followed.
• Site Coordination: Liaise with other departments, contractors, and stakeholders to ensure smooth coordination between various teams working on the project. Ensure site readiness for installation activities and resolve any site-related issues.
• Troubleshooting & Problem Solving: Identify and resolve any installation issues or technical challenges promptly to minimize delays and ensure smooth system integration.
• Safety Compliance: Ensure adherence to safety protocols on-site, including the use of proper personal protective equipment (PPE) and compliance with local regulations.
• Documentation & Reporting: Maintain accurate records of installation activities, including daily progress reports, equipment inventories, and site conditions. Provide regular updates to the Project Manager
• System Testing & Commissioning: Supervise the initial testing of installed systems, ensuring all equipment is functioning properly before handover to the operations team.

2     Skills and Qualifications:

• Education:
• A degree or diploma in Electrical Engineering, Electronics, or a related field.
• Certification in project management or installation supervision (preferred).
• Experience:
• Minimum 3-5 years of experience in supervising installations of traffic management systems, electrical systems, or similar infrastructure projects.
• Hands-on experience with ITMS equipment and technology (VMS, traffic sensors, cameras, etc.) is highly desirable.
• Technical Skills:
• Knowledge of ITMS system components and their installation requirements.
• Familiarity with electrical systems, cabling, and network configurations.
• Basic understanding of traffic management principles and systems integration.

3     Working Conditions:

• Environment: Work will primarily be conducted at outdoor sites, including highways, construction zones, and other infrastructure locations.
• Physical Demands: The role may involve physical labor, including lifting heavy equipment, climbing, and working in challenging environmental conditions.
• Travel: The position may require travel to various project sites as needed.

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

**Overview:**

Join our fast-growing startup as a Sr. Ecommerce Manager, where you'll play a pivotal role in driving revenue and profit growth. This position requires a dynamic Key Account Manager (KAM) with a proven track record in ecommerce, ready to make an immediate impact.

**Responsibilities:**

- Deliver on Sales plan, gross margin plan, inventory refills, and overall P&L.

- Develop Sales targets with E-Commerce portals, creating a 360-degree marketing plan for platforms like Amazon, Flipkart, and BigBasket.

- Research market trends, monitor competitor activity, and identify promotional opportunities.

- Monitor and analyze Sales figures, making improvements to increase revenue.

- Ensure a complete product assortment, comprehensive product content, improved organic search ranking, and performance benchmarking for the Ecommerce channel.

- Generate and implement new sales and marketing initiatives for increased profitability.

- Manage the user experience of the website, including navigation, content, creative, and promotional campaigns.

- Collaborate with Brand partners to ensure a demonstrable ROI.

Requirements

- Minimum 4 years of experience in any industry.

- Ecommerce expertise on platforms like Amazon, Flipkart, Swiggy, Big Basket, and other Marketplace and Long-tail channels is a MUST.

- Ownership of Business P&L.

- Strong ability to collaborate with internal and external stakeholders.

- Willingness to experiment and continuously improve.

- Adaptability to business needs and performance accordingly.

Role and Responsibilities

• Constantly putting yourself in our user’s shoes in order to understand both the delights, and the frustrations of their product experience
• Iterate on our product suite to look for ways we can deliver more value to our customer
• Identify growth levers that can create significant improvements in our growth
• Analyze and scope new product features and initiatives with our data, marketing and engineering teams
• Run experiments and take ownership of analysis from these experiments/KPIs
• Write accessible documentation on product features and initiatives
• Work with usage data and analytics to track product rollouts and feature efficacy

Skills & Experience

• You have 2-3 years or more in consumer tech (ideally Fintech) in a product role
• You are passionate about making a social impact and want to help build a business that dramatically improves people’s lives-You constantly generate ideas about how you might improve a product
• You have significant experience on extracting and delivering consumer insights via focus groups, usability tests, surveys, behavioral data, A/B testing
• You have a strong analytical background and can dive deep into KPIs to understand how to improve them
• You are not discouraged when an idea is released and doesn’t lead to the optimum outcome, instead you will learn from it and move to the next project
• Excellent written and oral communication skills with the ability to multitask

Qualifications and Education Requirements

B.E, Any Graduation in IT

Job Summary

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.