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Help desk Jobs in Mumbai

11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Apply to 11+ Help desk Jobs in Mumbai on CutShort.io. Explore the latest Help desk Job opportunities across top companies like Google, Amazon & Adobe.

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Healthcare firm based in Mumbai

Healthcare firm based in Mumbai

Agency job
via Qrata by Blessy Fernandes
Mumbai
2 - 4 yrs
₹3L - ₹5L / yr
Front office
Help desk
Receptionist
Office administration
Office management
+2 more

Role = Front desk Executive


Location = Powai and Santacruz, Mumbai


Working days = 6-day working


LOOKING ONLY FOR FEMALE CANDIDATES


MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software


Job Description for Front Desk


• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)


• Greet, communicate and welcome clients with a smile.


• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)


• Answer questions and address grievances


• keep updated records and files of the clients


• Familiarity with EcoGreen & Zenoti


• Answering All incoming calls and redirecting them or keeping messages.


• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.


• Be familiar with procedures for handling all aspects of customer complaints or disputes.


• Should be able to handle bookings and process billing part and follow up with clients for balance payment.


• Asking them to book the next appointment while they done with treatment


• Maintain a professional environment and brand decorum.


• Should have a client schedule ready before the client arrives.


• ensuring to inform the client about the waiting time and about the delays in their schedules.


• Responsible for sharing the incident sheet and reporting it to the clinic manager.


• Responsible for escalating client issues to concerned doctors .


• Ensuring timely redemption of packages and sessions


• Ensuring Timely to close bills and pre paid balance of clients


• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.


• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Read more
Tradelab Technologies

at Tradelab Technologies

1 candid answer
Aakanksha Yadav
Posted by Aakanksha Yadav
Bengaluru (Bangalore), Mumbai
2 - 4 yrs
₹10L - ₹15L / yr
MySQL
skill iconRedis
Apache Kafka

We're Hiring for Golang Developer (2–4 years experience)

Company: Tradelab Technologies

Location: Bangalore (Preferred candidates from Bangalore or nearby locations only)


We are looking for a Golang Developer with strong experience in backend development, microservices, and system-level programming. The role involves contributing to high-performance trading systems, low-latency architecture, and scalable backend solutions.


Key Responsibilities

• Develop and maintain backend services using Golang

• Build scalable, secure and high-performance microservices

• Work with REST APIs, WebSockets, message queues and distributed systems

• Collaborate with DevOps, frontend and product teams for smooth delivery

• Optimize performance, troubleshoot issues and ensure system stability


Skills & Experience Required

• 2–4 years of experience in Golang development

• Strong fundamentals in data structures, concurrency and networking

• Experience with MySQL/Redis/Kafka or similar technologies

• Understanding of microservices, APIs and cloud environments

• Experience in fintech/trading systems is a plus


If you are passionate about backend engineering and want to work on fast, scalable trading systems.

Read more
Hunarstreet technologies pvt ltd

Hunarstreet technologies pvt ltd

Agency job
Mumbai, Navi Mumbai, THANE
1 - 5 yrs
₹3L - ₹5L / yr
purchase
Documentation
procurement
Enterprise Resource Planning (ERP)
Manufacturing
+1 more

We are looking for passionate and proactive professionals to join our Purchase Department for roles based in Ghatkopar, Mumbai.

🔹 Position 1: Sr. Purchase Engineer

Experience: 3–5 Years (Pharma Industry)

Salary: ₹30,000 – ₹50,000 (Negotiable)

🔹 Position 2: Jr. Purchase Engineer

Experience: 1–2+ Years (Manufacturing / Pharma)

Salary: ₹25,000 – ₹30,000 (Negotiable)

🎯 What We're Looking For

  • Diploma / BE in Mechanical, Electrical, or related field
  • Experience in Pharma / Automation / Equipment Manufacturing
  • Strong knowledge of import/export documentation & procurement processes
  • Hands-on experience with ERP systems
  • Excellent vendor management, negotiation & communication skills
  • Strong Excel, Word & documentation abilities
  • Detail-oriented & proactive mindset

🛠 Key Responsibilities

  • Managing purchase requisitions, raw materials & component sourcing
  • Conducting vendor analysis, market research & cost-saving initiatives
  • Tracking purchase orders through ERP
  • Ensuring timely procurement and maintaining supplier relationships
  • Preparing purchase records, agreements, and procurement reports
  • Monitoring procurement performance, trends & compliance


Read more
Wissen Technology

at Wissen Technology

4 recruiters
Sukanya Mohan
Posted by Sukanya Mohan
Mumbai
5 - 7 yrs
Best in industry
skill iconAngular (2+)
skill iconHTML/CSS
skill iconJavascript
TypeScript

Job Description 

 

As an Angular UI + DevOps Engineer, you will be responsible for designing, implementing, and maintaining our applications UI as well as infrastructure and CI/CD pipelines. You will work closely with our development, operations, and QA teams to ensure smooth and efficient software delivery. 

 

Responsibilities 

-Application Development: Design, develop, and maintain scalable and maintainable software applications using Angular 19. 

-DevOps Integration: Implement and manage DevOps practices to streamline the development, testing, and deployment processes. 

-Collaboration: Work closely with cross-functional teams, including backend developers, designers, and system administrators, to ensure seamless integration and delivery. 

-Performance Optimization: Ensure high performance and responsiveness of applications across various devices and platforms. 

-Code Quality: Write clean, efficient, and well-documented code; conduct code reviews to maintain quality standards. 

-Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve development processes and application performance. 

 

Requirements 

-Experience: 5 to 9 years of professional experience in software development, with a strong focus on Angular 19 and DevOps practices. 

 

Technical Skills: 

-Proficiency in Angular 19, HTML5, CSS3, JavaScript, and TypeScript. 

-Experience with DevOps tools and practices, including CI/CD pipelines, version control systems (e.g., Git), and containerization technologies (e.g., Docker, Kubernetes). 

-Knowledge of RESTful APIs and web services. 

 

Soft Skills: 

-Strong problem-solving abilities and analytical skills. 

-Excellent communication and teamwork skills. 

-Ability to work in an Agile development environment. 

Preferred Qualifications: 

-Experience with additional front-end frameworks or libraries (e.g., React, Vue.js). 

-Certifications in DevOps or cloud technologies. 

-Experience with automated testing frameworks and tools 

-Familiarity with cloud platforms such as Azure, AWS, or Google Cloud. 

 

 


Read more
This opportunity is with a young Web3 based Fintech Startup.

This opportunity is with a young Web3 based Fintech Startup.

Agency job
via Merito by Jinita Sumaria
Mumbai
1 - 4 yrs
₹10L - ₹18L / yr
Business Development
Sales
SaaS
Fintech
Communication Skills
+1 more

Job Description :-


We are looking for a Business Growth Manager for a fintech start up by a renowned group.
- Contacting potential partners to establish rapport, arrange meetings and secure new partners. Initiate, structure, and negotiate high-impact strategic brand partnerships directly with Top E-commerce, OEM and Offline partners for various retail/financial products
- Planning and over-seeing new marketing initiatives with partners.
- Researching organizations and individuals to find new opportunities for business
- Finding and developing new market opportunity and improving sales.
- Managing a team of Growth RM's
- Attending conferences, meetings, and industry events.
- Develop quotations and proposals for various clients.
- Develop goals for the development team and business growth and ensuring they are met.
- Train personnel and helping team members develop their skills.

 



Requirements :-
- Graduate / Post Graduate degree in business, marketing, or related field.
- The ideal candidate will have prior experience in Business Development dealing with Fintech companies, Wealth Management Start-ups, Payment Aggregators and Payment Wallets, acquiring new partners, servicing and managing the account and arranging for meetings and negotiations on behalf of the company.
- Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines.
- Start-up experience will be preferable.
- Strong communication skills and IT fluency.

Read more
Mumbai
1 - 3 yrs
₹2.4L - ₹4.8L / yr
Lead Generation
Sales
Proposal writing
Negotiation
Email Marketing
+10 more

We are seeking a highly motivated and results-oriented Business Development Executive to join our growing team. The ideal candidate will have a proven track record of success in IT sales, specifically in cloud solutions and software sales. This role requires a strong understanding of the IT landscape, excellent communication skills, and the ability to generate leads and close deals. The successful candidate will be responsible for achieving monthly sales targets.


Responsibilities

- Lead Generation:

  • Proactively identify and qualify leads through various channels, including online portals, social media, networking events, and industry publications.
  • Utilize online lead generation tools and platforms to identify potential clients.
  • Develop and execute targeted outreach campaigns to generate new business opportunities.

- Sales Process:

  • Manage the entire sales cycle, from initial contact to closing deals.
  • Conduct product demonstrations and presentations to potential clients.
  • Prepare and deliver compelling sales proposals and quotations.
  • Negotiate contracts and close deals, ensuring profitability.
  • Maintain accurate records of sales activities and customer interactions in CRM.

- Relationship Management:

  • Build and maintain strong relationships with clients and partners.
  • Understand client needs and provide tailored solutions.
  • Provide excellent customer service and support.
  • Identify opportunities for up-selling and cross-selling.

- Market Knowledge:

  • Stay up-to-date with the latest IT trends, technologies, and competitor offerings.
  • Understand the competitive landscape and identify opportunities for differentiation.

- Target Achievement:

  • Achieve monthly sales targets consistently.
  • Develop and implement sales strategies to meet and exceed targets.
  • Provide regular sales reports and updates to management.

Qualifications

  • Bachelor's degree in Business, Marketing, or a related field preferred.
  • Minimum of 2 years of experience in IT sales, with a focus on cloud and software sales.
  • Proven track record of lead generation and sales target achievement.
  • Strong understanding of the IT industry and cloud computing concepts.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build rapport and establish trust with clients.
  • Strong negotiation and closing skills.
  • Self-motivated, results-oriented, and able to work independently.
  • Ability to work under pressure and meet deadlines.
Read more
Sai Floritech Pvt Ltd
Mumbai
2 - 3 yrs
₹3L - ₹4L / yr
Graphic Designing
Adobe Photoshop
skill iconAdobe Illustrator
Adobe Photoshop Lightroom
Adobe Creative Suite

We are looking for an experienced and creative Graphic Designer to join our team! As a Graphic Designer at our company, you will be responsible for editing, and producing photos, gifs, and all kinds of content related to imagery, plus be a part of our email marketing team.


As video has become the best way to communicate the company's messages on online platforms, your position will play an important role in our company's success.

You’ll edit them accordingly per the requirements.


This Job is Work from the office in Malad East & offers no work-from-home opportunities.


Experience and complete knowledge of:

  • Adobe Photoshop, AI, & Lightroom.
  • Experience as a graphic designer or in a related field.
  • Demonstrable graphic design skills with a strong portfolio.
  • A strong eye for visual composition.
  • Effective time management skills and the ability to meet deadlines.
Read more
CarWale

at CarWale

5 recruiters
Mansi Gele
Posted by Mansi Gele
Navi Mumbai
2 - 4 yrs
₹1L - ₹14L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+2 more

Role: Fullstack Developer

Location: Vashi, Navi Mumbai (Work from Office)

Compensation: Best in Industry

Responsibilities and Duties:

  • Development of web applications
  • Ability to understand Database design and structure
  • Ability to understand requirements from a Function List
  • Key Success Metrics:
  • Candidate should able to write structured code and follow best practices of coding
  • Provide and meet time estimates for assigned deliverable.
  • Work with a team to design, develop, implement, and maintain high-quality technical solution
  • New technologies awareness and their implementation
  • Strong Logical skills

Skills / Requirements:

  • Building entire websites throughout the full delivery life cycle (HTML, CSS,JavaScript , JQuery ),using ASP.Net with C#
  • Possess excellent analytical and problem solving skills with ability to communicate effectively at all levels of development process.
  • Core Competencies: ASP.NET / C#,
Read more
TreQ

at TreQ

Nidhi Tiwari
Posted by Nidhi Tiwari
Mumbai
2 - 5 yrs
₹7L - ₹12L / yr
ETL
Informatica
Data Warehouse (DWH)
skill iconAmazon Web Services (AWS)
skill iconPostgreSQL
+1 more

Responsibilities :


  • Involve in planning, design, development and maintenance of large-scale data repositories, pipelines, analytical solutions and knowledge management strategy
  • Build and maintain optimal data pipeline architecture to ensure scalability, connect operational systems data for analytics and business intelligence (BI) systems
  • Build data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader
  • Reporting and obtaining insights from large data chunks on import/export and communicating relevant pointers for helping in decision-making
  • Preparation, analysis, and presentation of reports to the management for further developmental activities
  • Anticipate, identify and solve issues concerning data management to improve data quality


Requirements :


  • Ability to build and maintain ETL pipelines 
  • Technical Business Analysis experience and hands-on experience developing functional spec
  • Good understanding of Data Engineering principles including data modeling methodologies
  • Sound understanding of PostgreSQL
  • Strong analytical and interpersonal skills as well as reporting capabilities
Read more
SugarBox Networks

at SugarBox Networks

2 recruiters
Anjum Shaikh
Posted by Anjum Shaikh
Bengaluru (Bangalore), Mumbai
8 - 10 yrs
₹10L - ₹15L / yr
Linux administration
Shell Scripting
skill iconPython
Scripting
Ansible
Key Skill Requirements

Experience Install, Configure, Maintain & Lifecycle Management of Linux Systems
Experience in Building & Maintaining File Systems, Storage Volumes including LVM concepts, LUNs, Swap etc
Expert hands on Knownledge on Bash/Shell or Python scripting
Build and maintain container orchestration platform (Docker) using Kubernetes, Openshift, Micro k8s or similar
Develop and maintain automated processes, tools, and documentation in support of Docker and Kubernetes container orchestration platform
Ability to perform automated infrastructure code test, integration, deployment, and assurance using DevOps and CI/CD methodologies for e.g. Jenkins, Gitlab is a plus
Automation/Configuration Management with Ansible or Puppet and scripting
Strong background in linux networking ( ip, iptables, ipsec )
Strong knowledge on configuration of diverse subsystems (systemd, printers, graphic adapters, networking, SELinux, firewalls…etc)
Strong knowledge on Storage Concepts - NAS, NFS, SAN, RAID, ZFS
Knowledge on creation and maintenance of repositories (intranet and internet)
Hands on with Installation procedures: yum, kickstart, anaconda, plymouth
UEFI/ legacy BIOS: How to boot, how to make a medium bootable, handling of keys etc.
Strong Knowledge of wide variety of open source technologies/tools and cloud services
Strong Knowledge of best practices and IT operations in an always-up, always-available service
Experience in Server Virtualisation Technology mainly in VMware vSphere, vCenter, vSAN etc, Proxmox is a plus
Experience in Setting Up DNS Bind and LDAP Directory Services is a plus
Experience in using Atlassian toolchains – Jira & Confluence is a plus
Knowledge on Ceph Storage technology is a plus


Roles & Responsibilities

Focusing on troubleshooting challenging, complex, critical, and sensitive customer issues within our product portfolio
Delivers Tier 2/3 software support services to internal clients to resolve multi-product/platform problems, and/or questions relating to LINUX/Ubuntu, Ansible, Scripting, Kubernetes and other Virtulisation/Orchestration techniques
Fully support, design ,configure, maintain datacenter Infra
Hardening of OS and applications as per the policy and maintaining system checklist.
Monitoring daily operations, including server hardware, software, and operating systems.
Applies diagnostic techniques to identify problems, investigates causes and recommends solutions to correct failures.
Conducts root cause analysis of recurring problems or major/minor incidents.
Prepares, approves and coordinates the implementation of technical documentation and ensures that technical and client (internal/external) documentation is clear, current, accurate and complete.
May identify relevant training needs and may conduct training sessions for other team members as appropriate.
May participate or lead defined projects activities. Initiates process improvements for internal and external clients.
Good analytical, troubleshooting and problem-solving skills
Good communication and collaboration skills
Interacts with internal stakeholders in person or by telephone as and when required
Flexibility to provide after-work hours and weekend on-call support as and when required
Read more
Cogno AI

at Cogno AI

6 recruiters
Devanshi Sharma
Posted by Devanshi Sharma
Mumbai
2 - 4 yrs
₹4L - ₹8L / yr
Project Management
IT project management
Project manager
SaaS

About us

Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.

We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).

We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.

 

 

Job Description

This is a remote position.


We at Cogno AI are looking to hire a motivated candidate for the role of IT Project Manager.

As an IT Project Manager at Cogno AI, you will work on the projects of some of the largest companies - ICICI Bank, Kotak Mahindra Bank, IDFC FIRST Bank, etc.

Responsibilities:

  • Create and communicate project plans that meet client objectives.
  • Track and assign ownership of project-level tasks. Communicate with appropriate teammates and leadership regarding the status of specific projects.
  • Set and manage timelines, holding internal and external stakeholders accountable to them, while understanding the flexible nature of client deadlines.
  • Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies.
  • Demonstrate an understanding of business priorities and the ability the exercise keen prioritization skills between projects and within projects to effectively handle competing and evolving priorities.
  • Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team to drive transparency and accountability.

Eligibility:

  • A B.Tech degree in Computer Science or IT is mandatory.
  • 2 to 4 years experience in project management would be preferred.
  • Prior startup experience is preferred
  • Proficiency in Microsoft Office and project management software.
  • Highly organized and able to multitask.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Able to work independently and as part of a team.
  • Must have a laptop or desktop to work.

Location: Currently remote, eventually Mumbai

Compensation: As per industry and company standards.

Benefits

  • Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
  • Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
  • Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
  • Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
  • Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
  • Lots of creative freedom!
  • Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
  • Fantastic company culture. No politics. Just pure work and play!
  • Very approachable and helpful seniors and peers.
Read more
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